How to fix the problems with the Google Messages app on the Galaxy S22 line
As you might know, in the states the Samsung Galaxy S22 range comes with the Google Messages software pre-installed. Unlike the messaging apps given by carriers like Verizon, Google Messages supports Rich Communication Services (RCS) which provides it some of the same functionality as Apple's Messages app.
Since it uses your phone's data connection instead of a cellular connection, Google Messages can allow lengthier messages with many more characters, share longer video clips, and includes additional capabilities including encryption. It also allows users to receive read receipts, and know when someone is composing a response to them. In other words, many of the things that Apple's Messages app can accomplish, RCS can do as well.
When Samsung revealed that the Google Messages software would be pre-installed on the U.S. versions of the Galaxy S22 series, this sounded like a massive victory for Google. Many Galaxy S22 owners, however, took to Reddit to express their dissatisfaction with the app after downloading it.
There's a Reddit user by the name of "On Monday, ratmazter" posted, "I had the same problem with my S22." I updated Carrier Services, wiped the cache, and rebooted. RCS Chat finally connected after a few hours. My carrier AT&T appears to be powering it, rather than Jibe. The difficulty is that it doesn't work with people who don't have AT&T service."
This Samsung skinned version needs to be uninstalled and the Google Messages APK downloaded from xda's site needs to be installed instead. "Just don't like the Samsung skin. I believe this was taken over by AT&T and Samsung in cooperation, resulting in a poor customer experience."
As a result, T-Mobile and AT&T customers who have the Galaxy S22 series will be using the carrier's backend for the Google Messages app. However, there appears to be a delay in the transfer of customer data from Google's servers to AT&T and T-servers. Mobile's Because of this, we've been inundated with complaints from customers.
With the help of Google's support page at https://messages.Google.com/disable-chat, you can quickly disable your chat service. On your Galaxy S22, go to Messages settings, then Chat features, then enable 'Enable chat features' to begin using the new capabilities. Afterward, your phone will be immediately linked to the AT&T or T-Mobile backend, depending on which service provider you use.
Post a comment in the space provided below if you are able to make this work on your Galaxy S22 smartphone. Since Verizon is using Google's backend for the Google Messages app on the Galaxy S22 series, all of this can be ignored if you are a Verizon user.
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